Introduction & Scope
This Privacy Policy applies to every player who registers or uses services on the 949T platform. By browsing the site, creating an account, or completing any transaction, you are considered to have read and accepted this policy.
Our goal is simple: your personal data will only be used for the purposes clearly stated in this policy. We do not sell your data for marketing or share it with unauthorised third parties.
Data We Collect
The table below shows what type of data is collected and in which situation.
| Data Type | When Collected | Examples |
|---|---|---|
| Identity | During registration | Full name, date of birth, nationality |
| Contact | During registration & profile updates | Mobile number |
| ID Documents | Before first withdrawal | NID, passport or driving licence |
| Financial | On every transaction | bKash / Nagad / Rocket / Upay number, amount, timestamp |
| Activity | During every session | Games played, bet amounts, session duration |
| Device & Network | When using the site or app | IP address, browser version, OS, device model |
| Cookies & Logs | Automatically | Session tokens, page visit order, referrer URL |
ID document images (NID, passport or driving licence) are collected only before your first withdrawal and stored in encrypted storage. Once the review is complete, the raw images are automatically deleted — only the verification record is kept.
How Your Information Is Used
The information we collect is used for the following specific purposes:
- Account Management: Completing registration, verifying login attempts and processing profile updates.
- Transaction Processing: Confirming deposits and withdrawals via bKash, Nagad, Rocket and Upay. Deposits are typically completed within 2 minutes and withdrawals within 30 minutes.
- Fraud Prevention: Detecting multiple accounts, unusual betting patterns or suspicious login activity.
- Customer Support: Accessing account history to resolve issues through 24/7 live chat.
- Bonus & VIP: Calculating cashback accurately, verifying wagering completion and confirming tier upgrades.
- Legal Obligations: Maintaining records in line with applicable financial regulatory requirements.
- Service Improvement: Using analytics data to identify game issues or slow-loading pages.
No marketing messages are sent without your consent. You can enable or disable promotional SMS and notifications at any time from your account settings.
Sharing Information with Third Parties
949T never sells your data. However, limited information is shared with trusted partners where necessary to deliver specific services:
Payment Processors
bKash, Nagad, Rocket and Upay receive only the minimum information needed to verify transactions. They handle this data under their own privacy policies and may not use it for any other purpose.
Game Providers
Game providers such as PG Soft, Ezugi, Sexy Gaming, FA Chai, CQ9 and Spribe receive betting data required to operate the game engine. They do not have access to your personal identity.
Legal Authorities
Information may be disclosed to relevant authorities as part of a lawful order or legal process. Where possible, you will be notified in advance.
Cookies & Tracking Technologies
This site uses the following types of cookies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Maintaining login sessions, security tokens | Deleted when session ends |
| Functional | Remembering language preference and game settings | 30 days |
| Analytical | Monitoring page performance, identifying errors | 1 year |
You can turn off non-essential cookies from your browser settings. Note that disabling functional cookies may affect certain post-login features, such as saving your language preference.
How Long Your Data Is Retained
Your data is retained for as long as your account remains active. Even after an account is closed, financial transaction records are kept for a set period in line with regulatory requirements.
- Account & Identity Information: At least 5 years after account closure.
- Transaction Records: 7 years from the date of the last transaction.
- Session Logs & Behavioural Data: Deleted after 90 days.
- ID Document Images: Deleted within 14 days of verification.
How 949T Protects Your Data
Multiple layers of technical safeguards are in place to keep your data secure:
- SSL/TLS Encryption: All data transferred between your browser and our servers is encrypted.
- AES-256 Storage Encryption: Passwords and personal details stored in our database are kept in encrypted form.
- Two-Factor Authentication (2FA): Can be enabled from account settings; SMS verification is mandatory when logging in from a new device for the first time.
- Access Control: Only authorised staff can access specific data, and every access is logged.
- Automatic Session Timeout: Your session ends automatically after 30 minutes of inactivity.
However, no one can guarantee 100% security on the internet. So keep your password strong and never share it with anyone.
Your Rights
As a registered player at 949T, you have the following rights:
| Right | What You Can Do | Processing Time |
|---|---|---|
| Right to Access | You can request a copy of all information stored in your account | 7 business days |
| Right to Correction | You can correct any wrong name, mobile number, or other details | 24 hours |
| Right to Erasure | If you request account closure, your personal data will be deleted (except records required by law) | 30 business days |
| Right to Object | You can opt out of marketing communications | Immediate |
| Data Portability | You can export your data in a machine-readable format (CSV) | 14 business days |
To exercise any of these rights, contact our 24/7 live chat. Requests will be processed only after identity verification.
Policy on Minors
No one under 18 years of age is allowed to register at 949T. To enforce this, date of birth is verified at registration and a valid government-issued ID is required before the first withdrawal.
If we find that a minor has created an account, that account will be closed immediately and all related data will be deleted.
Notice to guardians: If you believe your child is using this site, please let us know via live chat. We will act promptly — also see our Responsible Gaming guide.
What Happens When This Policy Changes
This policy may be updated due to business needs or regulatory changes. Before any significant change, an SMS will be sent to your registered mobile number and a notification will appear after you log in.
If you continue using the site after any update, you will be considered to have accepted the revised policy. The last updated date is always shown at the top of this page.
Contact Us
If you have any questions about this Privacy Policy or want to make a request about your data, reach out to our 24/7 live chat support directly in Bangla. We usually respond within a few minutes.
For more detailed help, visit our Help Centre page, where common questions are answered step by step.
No questions? Then create an account now and start enjoying 949T games.
Create Your Account